A member of the Accounts Receivable team which is responsible for the collection of rental income, the postholder will be responsible for the collection of rental income for 1,500 units using internal systems and monitoring levels of rental income.

Responsibilities will include, but are not limited to:

• Monthly reporting and management of levels of arrears

• Telephone/ Email contacts to progress rent payments and letter follow ups

• Ensuring internal systems and regularly updated

• Instructing and following-up legal proceedings

• Liaising with our customers

• Monthly review of Bad Debt Write offs

• Any other duties that maybe requested by the Manager to ensure efficient running of the Department

Desired Skills & Experience:

• Excellent organisational and administrative skills

• Ability to work on own and as part of a small team

• Intermediate knowledge of Microsoft Office including Word, Excel, Outlook

• A strong team player who is self-motivated and uses their own initiative

• Ability to work well under pressure and meet tight deadlines

• Excellent Customer Service & Awareness; previous experience in dealing with the public is essential

• At least 1 year’s previous Credit Control/Accounts Receivable experience

• Basic understanding of the legal system relevant to credit control - i.e. small claims

• Previous experience working in finance would be advantageous

• Knowledge of direct debit system