This is an opportunity to work with a leading company within the built environment sector. This is the ideal time to add your experience and skills as a Customer Liaison Officer.

Hours: Monday to Friday - Full Time

You must have a valid driving licence

Responsibilities:

• To promote and help deliver a high standard of Customer Care to all residents
• Assist in monitoring, evaluation and control of service performance
• Ensure strong communication links exist between the resident, the client and operational team to enable works to be managed effectively
• Act proactively to ensure that any issues that arise are dealt resolved quickly and effectively
• Co-ordinate and attend meetings with residents, updating diaries, records and reports

Qualifications:

• Over 2 years experience in a customer service role or similar
• Valid driving licence
• Working knowledge of Microsoft Office and Excel
• Excellent communication skills both written and verbal
• Some flexibility of working hours may be required (evening meetings)
• Self motivated and calm under pressure

Benefits:

• 25 days holiday + 8 UK Bank Holidays
• Health Cash plan
• Life assurance
• Retail and leisure scheme
• Cycle to work scheme
• Pension auto enrolled after 3 months

Apply now!