An exciting opportunity has arisen for a pragmatic, hands on Contracts Manager to join a leading FM and Infrastructure Service Company, operating across the UK.
Role Summary:
* Responsible for managing the accounts and general building performance.
* Looking after refurbishment and minor works.
* Managing the projects, managing the supply chain and working methodology.
* Complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.
* Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both SEE and the contracts Senior Management.
* To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.
* Liaise and keep informed both the client and the SEE Area Manager on all aspects of contract problems (defects & deficiencies).
* To ensure quality is maintained throughout the facilities.
* Ensuring business policies and processes are effectively communicated, and implemented within the contract.
* Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
* Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
* Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
Experience Required:
* Experience in Building Services industry.
* Building fabric works and small projects
* Commercial / Financial experience
* Quoting new works and costing reactive works
* Updating client systems
* Ordering materials
* Strong communication skills.
* Possess an understanding of Health and Safety issues
* Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
* Strong organisational and communication skills with the ability to prioritise workloads