Your new roleAdmin Assistant:

£26,000-£28,000

Monday to Friday 08:00-16:00

• Taking ownership of jobs and workloads
• Scheduling jobs on the job system, ensuring all details are entered accurately and fully.
• Confirming bookings with the client.-Updating clients on the progress of works, maintaining clear and effective communication.
• Sending completion paperwork to the client.
• Liaising with clients via email and phone. Providing outstanding customer service.
• Building relationships with clients, suppliers and engineers.-Using clients' portals.
• Chasing engineers for paperwork.
• Dealing with all incoming queries promptly and professionally, via phone and email.
• Monitoring the shared mailboxes.
• Assigning tasks to technical staff.
• Working collaboratively with the team to achieve targets and deliver exceptional results.
• Ensuring all SLAs set by the client are met.
• Arranging hire equipment and coordination of job logistics.
• Ordering materials and parts for each job, ensuring availability and timely delivery.
• Planning the schedule for electricians, optimising efficiency.
• Raising and sending invoices, ensuring accuracy and timeliness.
• Accurate data entry.

What you'll need to succeed

• Experience in a similar role
• Strong attention to detail and accuracy.
• Able to multitask effectively and prioritise workload.
• Excellent organisational and time management skills.
• Positive attitude.
• Calm under pressure.
• Self-starter
• Excellent interpersonal skills - a people person, enjoys building relationships.
• Confident and proactive
• Excellent customer service-friendly and professional.
• Sinpro & Verisae experience desired-not essential

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk