Patient CoordinatorChiswick£30,000 to £40,000 Plus Bonuses

Are you a motivated and experienced professional in the aesthetics or luxury wellness industry? We are looking for a dynamic Patient Coordinator to join our clients team!

Position Overview

As a Patient Coordinator, you will play a crucial role in delivering exceptional service to our clients. You will act as a trusted advisor, guiding clients through their aesthetic journeys and ensuring they have an unparalleled experience.

Key Responsibilities

• Sales and Consultations: Conduct consultations to understand client needs, recommend appropriate treatments, and confidently explain options and post-treatment care.
• Client Management: Manage inquiries, bookings, and follow-ups with professionalism. Maintain detailed client records and ensure clients feel supported throughout their journey.
• Operational Support: Collaborate with clinicians and therapists to coordinate appointments and assist in promotional campaigns.
• Administrative Duties: Handle incoming communications, manage the booking system, and maintain an organised reception area.

Qualifications

• Minimum 2 years of experience as a Patient Coordinator or in a similar role within an aesthetics or luxury wellness environment.
• Proven ability to achieve and exceed sales targets.
• Strong knowledge of aesthetic treatments.
• Exceptional interpersonal and communication skills.
• Highly organised with excellent attention to detail.
• Proficient in salon or clinic management software and Microsoft Office.
• Passionate about the aesthetics and wellness industry.

Benefits

• Competitive salary (£30,000.00 - £40,000.00 per year, dependent on experience) with bonus and performance-based incentives.
• Opportunities for professional development and training.
• Generous discounts on treatments and products.

Additional perks including company events, employee discounts, and on-site parking.

This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.