Are You Ready to Make an Impact in IT Support?

Unlock your potential and join a forward-thinking organization that values innovation, collaboration, and technical expertise. We're looking for a dynamic IT professional to take on a pivotal role that blends problem-solving, development, and strategic support. Here’s your chance to help shape the future of IT and digital transformation within our business.

Why Join Us?

• Innovative Projects: Be part of cutting-edge technical and digital transformation initiatives that have a direct impact on our success.
• Collaborative Environment: Work alongside a passionate team of IT professionals and collaborate with stakeholders across all levels.
• Career Development: Develop expertise in Power Platform, Microsoft 365, and advanced problem-solving techniques while staying ahead of industry trends.
• Work-Life Balance: Enjoy a consistent Monday-to-Friday schedule, giving you time to recharge.

Your Key Responsibilities:

Project Support

• Partner with the IT department to plan and deliver impactful technical projects.
• Analyse requirements and align objectives with business and technical goals.
• Assist in enhancing Power Platform solutions (Power Automate, Power Apps, Power BI).
• Troubleshoot and resolve CRM issues in collaboration with external developers.
• Help identify risks and escalate issues proactively.

Power Platform & CRM Development

• Design and manage applications with Power Apps and workflows with Power Automate.
• Create dashboards and reports in Power BI to empower decision-making.
• Collaborate with teams to develop scalable automation solutions and maintain best practices.

Technical Problem-Solving & Support

• Resolve technical challenges to keep projects on track.
• Provide first and second-line support for Microsoft 365, hardware, and network issues.
• Manage devices and enforce security policies through Microsoft Intune or similar tools.

Continuous Improvement & Compliance

• Stay ahead of tech trends to optimize processes and workflows.
• Support cybersecurity initiatives, risk assessments, and compliance auditing.
• Ensure access controls protect sensitive data and systems.

Your Toolkit for Success:

• Knowledge of Azure AD and Microsoft 365 administration.
• Proficiency in Power Platform tools: Power Apps, Power Automate, and Power BI.
• CRM troubleshooting and enhancement experience.
• Familiarity with cybersecurity principles and risk mitigation strategies.
• Expertise in device management with Intune or other MDM tools.
• Understanding of SharePoint development and project management methodologies.

What’s in It for You?

This role isn’t just about solving today’s technical challenges - it’s about building tomorrow’s solutions. Bring your expertise, passion, and curiosity to a company that will empower your growth and invest in your future.

Ready to make an impact? Apply now