Seeking a vibrant, family run company?If you're passionate about cars, love interacting with people, and thrive in a dynamic environment, this could be the perfect role for you!Why Us?

• Join a close-knit business where your ideas matter and your contributions are celebrated.
• Enjoy a competitive salary and benefits package, because hey, we believe in rewarding greatness!

Benefits:

• 25 days holiday plus BH's
• Free parking
• Bonus
• Company Car
• Healthcare plan
• Pension

Oversee and coordinate the daily tasks of both workshop staff and the front-of-house team to guarantee consistent, top-tier quality of work. Ensure that department efficiency is maintained and that profit targets are consistently met.Responsibilities:

1. Customer Service:Engage with customers at the front counter, online, and over the phone, attentively listening to their needs and providing courteous, professional assistance.
2. Information Management:Gather necessary information from customers and accurately document it in repair orders, providing Technicians with clear guidance for their tasks.
3. Customer Satisfaction:Maintain strong, positive communication with customers throughout their experience, ensuring their satisfaction with our services.
4. Resource Optimisation:Efficiently utilise available hours to maximise productivity.
5. Sales & Upselling:Actively promote additional services and repairs to enhance customer value and increase department revenue.

What you will need:

• A passion for cars and outstanding customer service standards.
• Superb communication and negotiation skills.
• Previous experience in a Service Advisor role.
• Good Microsoft Office competency.
• Impeccable personal presentation.
• Confident, efficient and well organised.

Sound like your dream job? Contact Ben at TN Recruits Automotive now!/ Why work with TN Recruits Automotive? We have an incredible reputation with over 280 5-star reviews.    Not sure if this is 100% right for you? Apply or get in touch anyway and have a chat with our Automotive specialist recruiter who has connections with some of the biggest dealerships in the UK as well as relationships with small, local, family run garages.    In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.