IT Support EngineerLocation: Stoke on TrentSalary: Up to - £35,000 - Depending on Experience

Are you a tech-savvy individual with a passion for problem-solving and providing excellent customer service? My client is looking for an enthusiastic IT Support Engineer to join their team in Stoke-on-Trent!

Key responsibilities:

* Provide 1st and 2nd line support for hardware and software issues.* Support Hybrid cloud environment* Virtualisation troubleshooting (VMWare / HyperV)* Troubleshoot and resolve technical issues for end-users in a timely manner.* Install, configure, and maintain IT systems and networks.* Perform routine maintenance, updates, and backups on all systems.* Collaborate with internal teams to improve system performance and implement new solutions.

What they are looking for:

* Previous experience in a similar role or in a Managed Service Provider (MSP) environment* Strong customer service skills* Ability to work across various disciplines in a technology setting* Willingness to go above and beyond, with a focus on meeting deadlines* Highly organised and self-motivated* Excellent communication skills with confidence in interacting with staff at all levels* Experience in troubleshooting and resolving a variety of technical issues* Passionate about both people and technology

If you're passionate about technology and eager to provide outstanding IT support, apply now!