We're looking for an Internal Account Executive to join our Marlow team on a 12-month fixed-term contract.

If you bring energy, strong relationship-building skills, and a knack for making things happen in a client-focused B2B setting, we'd love to meet you.

What You'll Be Doing

Managing a portfolio of 50-60 small, medium, and large business customers, acting as the primary point of contact for customer queries and account support
Building strong working relationships with customers and internal teams
Coordinating mailing schedules, collections, and consumables in line with SLAs
Using your Excel skills (including pivot tables) to forecast, report, and analyse data
Supporting service improvements and identifying cost-saving opportunities
Collaborating with Sales and Operations to deliver an excellent customer experience

Additional Information

Monday to Friday, rotating shifts - 8:30 am-5 pm, 9 am-5:30 pm, and 9:30 am-6 pm.

Hybrid working opportunities are available once the initial training has been completed.

The contract for this Internal Account Executive position commences in July.

Company Benefits

Annual leave enhanced with long service.
Access to our prestige benefits and rewards portal.
Long service rewards: both financial and leave based.
Health cash plan.
Life assurance scheme.
Career development opportunities.
Access to a well-established Employee Assistance Programme provider.
And other excellent benefits you'd expect from a market leader.

Essential Skills

Excellent organisational skills with the ability to prioritise workloads and meet varied, demanding deadlines
An energetic team player with a hands-on, "can-do, will-do" attitude
Self-motivated and able to work independently while maintaining high accuracy under pressure
Confident communicator across all channels (face-to-face, written, and phone), able to influence and build rapport at all levels
Proficient in MS Office, especially Excel - including pivot tables and Vlookups
Full driving licence to be able to travel on occasion to other business and/or customer sites for meetings as requiredBring your experience to an industry leader and play a key role in our success; apply for this Internal Account Executive role today!

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