Due to an increase in business and new clients coming on board, a firm of Specialists in Disaster recovery and restoration, who are part of a reputable Loss Adjusters, are seeking to strengthen its team by appointing an experienced Claims Handler to join their busy team, where you will be offered hybrid or office-based working depending on your individual circumstances, free parking is available.

Key responsibilities:

• You will handle cases from first point of contact for new cases to conclusion and invoicing.
• You will communicate with customers and instruct clients over the telephone and in writing.
• You will allocate contractors and manage building repair, restoration and other suppliers, proactively guiding claims through to settlement.
• Responding effectively to technical queries, issues and complaints.

About you:

• Experienced in handling property insurance claims.
• The ability to deal with insurers, policyholders, contractors and loss adjusters.
• Enjoy working within a small team.
• Computer literate with experience of using multiple systems.
• Experience of handling complaints

Salary and Benefits:

• Salary up to £30,000 dependent on experience, there could be some flexibility
• Company pension scheme
• On-site parking
• Full support and financial rewards for the studying and completing of the Industry qualifications.