CUSTOMER CARE COORDINATOR

Location: Southend-on-Sea, Essex

Salary: Negotiable

Permanent Position

To Start Immediately

Our client is looking for an experienced Customer Service Advisor to join their team which are based in their Southend-on-Sea office and who is available to start as soon as possible. This is a Permanent role which is office based only. If you have excellent Excel skills, strong administration abilities and good customer service skills and want to join a vibrant existing team, then please apply as we would love to hear from you.

The Customer Care Coordinator plays a pivotal role within the customer care team in ensuring the efficient operation of the department.

As the Customer Care Coordinator, you will be responsible for:

* Handling all incoming calls promptly

* Proactively resolving customer enquiries

* Producing quotations and estimates

* Processing purchase orders

* Coordinating email traffic within the shares inboxes

The successful Customer Care Coordinator will have the following skills and experience:

* Strong communication skills

* Intermediate IT skills to include Excel, Word and Outlook

* Self-motivated with a flexible can-do attitude

* Excellent attention to detail

* Good inter-personal skills - must be able to work as part of a team as well as individually

* Worked in a call centre environment desirable but not essential

* An understanding of medical equipment desirable but not essential

Benefits:

* Private Healthcare

* 25 Days Holiday + Bank Holidays

* Employee Assistance Programme

* Salary Sacrifice Pension

* Electric Car Scheme

* Cycle to Work Scheme

If this role is interesting to you, please give us a call to discuss further or email us your CV. We look forward to hearing from you