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Date Added: Wed 11/12/2024

Helpdesk Administrator

Crondall, GU10, UK
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Company: HEATHLANDS M&E GROUP LTD

Job Type: Permanent, Full Time

Salary: £23000 - £26000/annum

FULL-TIME OFFICE BASED Permanent position
Responsibilities
* Answering inbound and making outbound customer calls for scheduling jobs for our domestic and commercial customers
* Scheduling and general organisation of engineers using our company scheduling database
* Raising purchase orders with suppliers
* Tracking orders and arrival of replacement parts in line with engineer schedules to ensure smooth operation
* Actioning incoming enquiries from customers
* General administration duties within the office inclusive of emails, filing, document creating
Experience
* Must be computer literate
* Must have experience with MS Outlook and MS Office including Excel
* Must have the ability to multi-task
* Able to work under pressure
* Excellent organisational and time-management skills
* Excellent communication skills
* Excellent telephone manner and ideally have experience dealing with customers and/or suppliers on the telephone
* Be reliable and punctual
* Must have a drivers licence
Monday-Friday 8am-5pm
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