Job Title: Head of Mortgage Administration. Basic: Employed Full Time, Working Monday to Friday, 9am -6pm. Location: Office based in Norwich. Rewards: £28K-£30K, DOE + Usual Benefits. Our client who are one of the UK's leading Mortgage Brokerages are seeking a driven and enthusiastic Mortgage Administration Manager to join their busy team.They will undertake management and administrative tasks with a team of 4 administrators reporting into them, ensuring administrators have adequate support to work efficiently within the admin team function they will report into the Business Operations Manager. Key Responsibilities:

• Manage a team of 4 Administrators.
• Assist the team with telephone calls to lenders, solicitors, insurance providers and GPs to obtain case updates as required.
• Keep internal records updated.
• Handle queries from Mortgage Advisors / Estate agents and Managing Directors.
• Additional duties in busier periods, including producing marketing materials to send externally to referrers.
• Assisting with keying mortgages up until submission of the application.
• Allocating referrals to Mortgage Advisors and liaising with Estate Agents.
• Providing weekly updates to Estate agents. Assisting the Managing Directors with ad-hoc duties as required. 

Required Skills and Experience:

• Previous Mortgage Administration experience desirable.
• Previous experience managing/supervising a team of administrators
• Outstanding communication and interpersonal abilities.
• Competent user of Microsoft programs (Excel, Word and Outlook).
• Highly Organised.
• Problem-solving attitude with an eye for detail.
• Strong written and oral communication skills.

Click APPLY NOW or send your CV to or feel free to call 0/7/7/9/0-9/0/9/9/1/3 for a confidential chat about this role and your career options.