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Date Added: Thu 29/08/2024

Credit Hire Claims Handler

Suffolk, IP14, UK
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Company: EMPLOYMENT SPECIALISTS LTD

Job Type: Permanent, Full Time

Salary: £25000 - £35000/annum

This is a hybrid role which will allow you the flexibility of working in the office and at home.

A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field.

Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best possible Claims experience.

You will demonstrate a strong and proactive approach to management of your own caseload and commitment to customer service.

Key Responsibilities of the Claims Handler role include:

Maintaining ownership of your allocation of Claims, setting up and handling each case from First Notification of Loss though to Settlement in accordance with company procedures
Ensure claims are settled economically and efficiently as possible
Adhering to your personal authority limits and referring for authorisation above that, if required
Building, developing, and maintaining close working relationships with Customers ensuring a consistently high standard of service is provided
Determine and maintain up to date and accurate database of all claimants' detailsTo be successful in the Claims Handler role you will need to demonstrate:

Experience within Motor Claims and strong Credit Hire knowledge
Strong customer service, communication and negotiation skills
Methodical and accurate approach to work
Strong attention to detail and natural problem solving abilities
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