Application Engineer

Full Time, Permanent

Salary Bracket - £45-50k DOE

Remote Based Role

Do you have excellent attention to detail, with a flair for customer service? Have you got experience within a manufacturing setting? If so, this might be the role for you!

Our client is looking for a Technical Application Engineer who can effectively provide CAD/CAM technical support, training, and applications engineering to our customers. As an Application Engineer, you will be responsible for delivering top-tier technical support to our customers, both remotely and onsite.

For this role we are keen to hear from any candidate who has experience in the following industries - sheet metal, cutting or fabrication. Or from someone who has recently graduated with a relevant degree.

Responsibilities:

Provide technical support to customers via phone, email and in person
Ensure troubleshooting technical issues are dealt with in a timely manner
Offer online, onsite and in-house training courses to customers
Install CAD/CAM software into manufacturing facilities
Ensure customers are fully set up on all systems implemented
Tailor software systems in line with customers' manufacturing requirements
Generate programs to test machine functionality
Provide technical sale support demonstration and competitive analysisSkills and Experience:

Bachelors's degree in engineering or related field
3+ years of experience in CAD/CAM technical support, training, and applications engineering
Any SQL experience is also desireable
Strong problem-solving and troubleshooting skills
Experience in manufacturing, fabrication, and cutting machinery
Excellent communication and customer service skills

Due to the nature of the role, a full driving license and access to a car is essential.

If you are a technical problem solver with a passion for providing superior customer service and have experience in CAD/CAM technical support, training, and applications engineering, then this is the role for you