Our Client based in Reading is seeking a Parts Supervisor

Job Title: Parts Superviior

Location: Reading

Salary: competitive depending on experience

Benefits include: 24 days annual leave per year + duvet day

* Carry over up to 5 days annual leave per year

* 1 x Life Assurance

* Company Pensions contribution of up to 5%

* Private Medical Insurance

* Attractive overtime rates of up to 130%

* Bonus Incentives and commission schemes

Job role

• Run Front and Support Back Counters

• Pick and deliver correct parts to customers and workshop on time.

• Complete relevant documentation including invoices etc.

• Build and develop customer relationships and deliver excellent customer service.

• Work together with the workshop and other departments

• Return warranty and service exchange units regularly. • Receive and inspect all packages delivered, resolving any problems.

• Department housekeeping

• Parts ordering using management tool effectively.

• Supply parts to customers

• Deal with suppliers

• Promote parts to customers to increase sales.

• Inform customers of any promotions that are running to help increase sales.

• Control stock in cost effective manner

• Deal with customers/colleagues in professional manner

• Control VOR/Freight charge costs • Work at any depot as required.

• Supporting colleagues for sickness and annual leave

• Any other general duties as designated by the Manager.

Job Requirements

• Knowledge of Dealer parts systems

• Commercial vehicle experience

• Current driving licence

• Ability to work within guidelines given and to strict deadlines.

• Ability to work under pressure.

• Ability to actively seek solutions to problems.

• Ability to work as part of a team.

• Good verbal communication skills

• Excellent customer service skills

• Flexibility to undertake a wide range of tasks.

• Awareness and understanding of health and safety requirements.

• Computer literate