Role: IT Service Desk Analyst (HYBRID)

Location: London

Salary: £33,000

Are you a motivated IT support looking to elevate your career? Are you a meticulously and driven problem solver with a can do attitude? Then you'll value the highly specialised and parliamentary professional environment this job role offers with great benefits and progression pathways to anyone looking to take themselves to the next level.

This exciting Technical Support Analyst role for a market leading speciality insurance firm. This offers fantastic prospects and benefits to any individual who wants to try their hand at a new environment.

Ideal Candidate:

• 1+ years of experience in a Service Desk environment supporting 700+ employees in an ITIL setting.
• Strong knowledge of Active Directory and virtualisation technologies, such as Citrix and Citrix Workspace.
• Experience with video conferencing equipment and software, including Microsoft Teams.
• Ability to prioritise and manage multiple tasks and deadlines effectively.
• Flexibility and adaptability in response to changing priorities and business needs.
• ITIL Foundation Certification or willingness to obtain within the first year of employment (preferred).
• Demonstrable technical support and desktop management expertise, including Windows 7/10, Office 2016, O365, SCCM, AD, Citrix, and more.
• Solid understanding of basic networking principles, such as TCP/IP, DNS, and DHCP.

If this sounds of interest to you, please ring or e-mail me a good time to organise a call!