We are working with a leading block management company who are looking to appoint a professional Day Concierge to join the team on a luxury residential block in the West End. This is a fantastic opportunity to join a brand new, high end scheme, this role will play an important part in providing strong support to residents during the opening phases of the block.

You will report to the General Manager on site.

Hours: 4on 4off rota, 7am to 7pm

Salary: £30,000 per annum

Duties:

• To meet and greet the residents, and answer enquiries by telephone, email, or callers to the front desk.
• Assist the residents, guests and visitors with reasonable job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
• To ensure that the highest levels of customer care and service are always maintained.
• Deal effectively with complaints, take the correct action and remain courteous.
• Ensure effective security of residents and the building at all times including manning any CCTV and aiding the smooth running of car parking facilities.

Must Haves:

• At least 3 years' previous experience in luxury apartments or hotels
• Must be well presented with strong communication skills
• Strong knowledge of London and the local area
• Must have a clean UK driving license - applicants who do not hold this will not be considered
• Fluent in English, both written and oral

Candidates must have proven experience working in 5* residential or high end hotels in their previous roles to apply for this position.