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Date Added: Thu 26/09/2024

Online Trading Manager- Retail

London, UK
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Company: MANDEVILLE RECRUITMENT GROUP

Job Type: Permanent, FullTime

Salary: £54,000 - £65,000 per annum

Online Trading Manager wanted for a Lifestyle Global RetailerLocation: London & WFHSalary: up to £65K DOE +bonusWe are looking for a dedicated and dynamic Ecommerce Trading Manager to help elevate our online presence and drive our ambitious sales targets.Job Description:Reporting to the Head of Ecommerce, you will be responsible for delivering a best-in-class website experience and optimizing the path to purchase to support our ambitious online sales targets and brand elevation. Key Responsibilities:- Manage and improve the seasonal product launch process, owning the product master file.- Ensure timely launch of new products and maintain continuity of existing products.- Improve product data processes and systems, covering product names, descriptions, translations, images, size charts, and additional attributes.- Present products and their benefits compellingly, testing new ideas to enhance product information, attributes, badging, category, and images.- Continuously optimize product discovery and customer journeys, including navigation, curated features, category sequence, default colors, filters, sort options, and site search.- Maintain and execute the content, campaign, and promotion calendar to maximize impact and presentation.- Manage the ecommerce content team to enrich category and product content, improving conversion, engaging customers, and elevating the brand.- Guide and support the digital marketing and CRM teams on weekly stories, product drops, and pushes.- Manage website personalization, A/B testing, and dynamic site merchandising using available tools.- Suggest apps, brief, and manage development projects with the development agency.- Optimize against KPIs such as CTR, bounce rate, CR, UPT, and AOV.- Create weekly and monthly reports, reviewing online customer journey data and sales data to formulate learnings and actions.- Follow up with analysis after implementing new actions or tests in products, content, promotions, personalization, and UX areas.- Recruit, train, and develop team members, coaching and challenging them to constantly optimize site experience.- Collaborate with wider teams on actions that affect conversion, such as traffic and stock.- Work with the merchandise team to help define assortment plans and product strategies.Candidate Profile:Experience: Minimum of 5 years of experience in ecommerce management, preferably within a retail brand.Skills: Strong analytical skills with a deep understanding of ecommerce metrics and KPIs.Proficiency in web analytics tools (e.g., Google Analytics, Hotjar).Leadership: Proven ability to lead and develop high-performing teams, with excellent communication and motivational skills.Technical Knowledge: Experience with ecommerce platforms (e.g., Shopify, Magento) and third-party apps for personalization and A/B testing.Creative Thinking: Ability to innovate and implement creative solutions to enhance product presentation and user experience.Market Awareness: Keen awareness of ecommerce trends, competitor activities, and best practices.Collaboration: Strong collaborative skills to work effectively with cross-functional teams, including marketing, CRM, and merchandise.If you are a motivated ecommerce professional with a passion for driving online sales and enhancing customer experiences, we would love to hear from you- send your CV today!Mandeville is acting as an Employment Agency in relation to this vacancy.
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