Property Administrator

NG9, Nottingham

£25,000 per annum

Monday to Friday, 9:00 AM - 5:30 PM, with alternate Saturdays, 9:00 AM - 1:00 PM

As a Property Administrator, you will be the backbone of the office, ensuring the smooth running of day-to-day operations while providing exceptional support to the negotiators and the wider team. This role involves client interaction, meticulous record-keeping and contributing to the overall efficiency of the estate agency.

Responsibilities:

* Answer and professionally direct incoming calls, ensuring seamless communication with clients, vendors and tenants.

* Manage property enquiries, providing accurate and timely responses while assisting with general information.

* Welcome guests and provide excellent customer service to create a positive first impression.

* Oversee the handover of keys to surveyors, tenants, or vendors, ensuring proper documentation and tracking.

* Assist negotiators and other office staff with general administrative duties, including paperwork and file organisation.

* Keep the CRM system (Vebra) up to date with accurate property, vendor and buyer details.

* Support the preparation and provision of property information packs and vendor documentation.

* Ensure all administrative processes align with industry regulations and company policies.

Requirements:

* Smart, alert, and enthusiastic with a proactive and positive attitude.

* Excellent telephone manner with a strong focus on exemplary customer service.

* Previous experience in an estate agency or property administration is essential.

* Ability to work effectively as part of a collaborative and successful team.

* Familiarity with CRM software such as Vebra, Reapit, or Dezrez (or similar) is highly desirable.

Why Join the Team?

* Be part of a forward-thinking, premium estate agency with a fantastic reputation in the East Midlands.

* Work within a dynamic, supportive team where your contributions will be valued.

* Opportunities for personal development and career progression.

* Competitive salary and a professional, welcoming work environment