Job Title: Key Account Manager / Surveyor
Location: Essex, CM5
Salary: £40,000 basic + Commission (OTE £70,000+)
Contract: Full-time, Permanent
Reporting to: Operations Director

About the Role:
An exciting opportunity to join a growing, forward-thinking national business operating within the drainage and plumbing industry. As an Account Manager / Surveyor, you'll be the face of the company—building strong relationships with clients, identifying new business opportunities, and managing projects from initial survey through to completion.

Key Responsibilities:

* Act as the main point of contact for assigned clients

* Build and maintain long-term relationships with commercial customers

* Conduct site surveys and client meetings

* Prepare and submit quotations and technical reports

* Identify new sales opportunities with existing clients

* Seek out and develop new business leads

* Communicate client needs across relevant teams internally

* Manage projects in line with both client expectations and company objectives

* Collaborate closely with the sales and operations teams

* Participate in a telephone support rota (1 in 6 weeks), providing technical advice to engineers over the phone

Requirements:

* Minimum 2 years' experience in drainage, plumbing, construction, or a related industry

* Solid understanding of surveying and quoting in a commercial environment

* Full UK driving licence (essential)

* Comfortable travelling to and from our Ongar office

* Strong interpersonal and communication skills (written and verbal)

* Organised, proactive, and able to manage multiple projects to tight deadlines

* Basic IT literacy is essential; proficiency in Microsoft Outlook, Word, Excel and PowerPoint is advantageous

* Professional appearance, good punctuality, and a strong team ethic

* Positive, resilient attitude and a sense of humour appreciated within a close-knit team

What We Offer:

* £40,000 basic salary

* Uncapped commission - OTE £70,000+

* Company van (fully equipped with surveying equipment)

* Excellent long-term career prospects within a growing national business

* Supportive working environment with a close, collaborative team

If you're a motivated professional with a technical background and a passion for building client relationships, we'd love to hear from you. Apply today to join a growing company that values ambition, collaboration, and long-term success