Who are United Utilities?

We are known for keeping the taps flowing and toilets flushing throughout the North West, but we also pride ourselves on delivering excellent customer service, protecting and enhancing the environment and caring for our communities. We invest in the region to support future growth, address climate change and work in partnership to improve river health.

We are looking for motivated graduates from all backgrounds to help make the North West greener, healthier, and stronger. By joining our graduate scheme, you’ll play a crucial role in securing efficient, reliable water resources for customers across the North West.

Whichever scheme you join, you’ll be at the heart of bringing innovation and positive change to the water industry. Ready to live your future?

Why choose United Utilities for your graduate journey?

Career Progression Opportunities: Our graduate scheme offers clear pathways for advancement, structured programmes, and mentorship to help you develop into an outstanding leader. You’ll receive a tailored development programme, with opportunities for placements in other areas of the business.

Personal and Professional Development: You’ll have the chance to work within a highly motivated team, gaining a wealth of experience and creating a fantastic professional network. From specialist training to mentoring and coaching to internal support networks for LGBTQ+, Gender Equality and Neurodiversity, we’ll support you every step of the way. There is also potential for sponsorship for a master’s or other postgraduate qualifications.

Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. Our flexible working policies and supportive work environment ensure you can achieve this balance while pursuing your career goals.

Our Reputation and Culture: United Utilities is proud to be one of the UK’s top inclusive employers. We are a responsible business that cares about delivering great customer service, protecting the environment, and investing in the region to support future growth.

Competitive Salary and Benefits: We offer a competitive starting salary of £30,000, 26 days of annual leave (increasing to 30 days after four years), plus bank holidays. Our benefits package includes private healthcare, discounted gym membership, flexible holidays, and an award-winning pension scheme.

About the scheme

Join United Utilities’ 3-year Graduate Programme in our Customer & Technology team and kickstart your career! As a Business Information Management Graduate, you’ll have the chance to work in our credit performance and insight department. This established team excels in delivering business reporting, behavioural scorecards, and customer insights, helping us understand our customers, support vulnerable community members, and maximise water bill payments. You’ll have the opportunity to collaborate with various teams across the business. Start living your future today!

What will I be doing?

• You’ll receive a tailored development programme to build your skills in decision making, data analysis, management, reporting, and presentation.

• You’ll have the opportunity to spend time in different areas of the business, gaining a comprehensive view of how we leverage data to optimise performance.

• You’ll become an expert in using state-of-the-art data tools like Exasol, Databricks, Alteryx, and Tableau.

• You’ll apply mathematical and statistical skills to help us understand our business and customers better.

What do I need to be successful?

We require our graduates to have a minimum 2:1 degree classification in scientific, statistical, or mathematical disciplines.

You will also need to be:

• Motivated, enthusiastic, and a strong leader.
• An excellent team player and communicator at all levels.
• Able to work under pressure in various situations.
• Highly organised and able to prioritise work is essential.
• Proficiency with Microsoft Office and a keen eye for detail are required.

Additional Information

Our recruitment process requires you to complete:

• A deductive and verbal reasoning test
• A one-way video interview
• An assessment centre, which will take place between 27th November - 6th December 2024.

We are an equal opportunity employer committed to creating a diverse environment. All qualified applicants will be considered without regard to race, ethnicity, religion, gender, sexual orientation, disability, or age. If you require any reasonable adjustments throughout your recruitment journey, please let us know. If you are offered a job with us, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any offer of employment with United Utilities will be subject to a satisfactory checking report from Disclosure and Barring Service/Disclosure Scotland.

Application deadline: 13th October 2024