Job Title: Residential Admin AssistantLocation: NottinghamSalary: £20,000 - £28,000Job Type: Full-time, Permanent

About the Firm

We are recruiting on behalf of a reputable organisation based in Nottingham, known for its commitment to supporting residential and office operations with high standards of service and efficiency. The firm has a longstanding reputation for delivering quality services to clients and residents, making it an ideal workplace for a dedicated Residential Admin Assistant to join their expanding team.

Key Responsibilities

As a Residential Admin Assistant, you will support the team in managing various administrative tasks essential to the smooth operation of residential services. Your key duties will include:

• Assisting with day-to-day administrative tasks related to residential operations, including managing resident inquiries and ensuring prompt communication.
• Handling resident onboarding processes, from initial inquiries to finalising move-in procedures.
• Coordinating with maintenance and service teams to schedule repairs, inspections, and other services, ensuring all requests are completed in a timely manner.
• Maintaining accurate records and databases, including resident information, maintenance schedules, and service requests.
• Preparing and distributing resident communications, such as notices, newsletters, and important updates.
• Processing invoices, payments, and other financial transactions related to residential services.
• Ensuring compliance with internal policies and industry regulations in all administrative processes.
• Supporting the team in organising events, meetings, and other resident-related functions.

Key Skills and Experience Required

• Previous experience in an administrative support role within a residential or office setting is highly desirable.
• Strong client care skills, with the ability to communicate professionally and effectively with residents and team members.
• Excellent organisational skills, with the ability to manage multiple tasks and meet deadlines in a busy environment.
• Proficiency in Microsoft Office Suite and experience with database or property management systems is a plus.
• High attention to detail and a proactive approach to administrative problem-solving.
• Ability to work both independently and collaboratively within a team.

Benefits of Joining the Firm

This is an exciting opportunity to join a well-established and respected firm in Nottingham. The firm offers a competitive benefits package, including:

• Competitive salary based on experience and qualifications.
• Generous holiday entitlement, plus bank holidays.
• Pension scheme with firm contributions.
• Opportunities for professional development and career progression.
• Supportive and inclusive working environment.
• Flexible working options, including hybrid working (where appropriate).
• Access to wellbeing initiatives and a friendly, close-knit team culture.
• Convenient office location in the heart of Nottingham, with excellent transport links.

Diversity & Inclusion

The firm is committed to promoting equality, diversity, and inclusion in the workplace and is proud to be an equal opportunities employer. Applications are welcomed from all qualified candidates, regardless of gender, age, disability, race, sexual orientation, or background. The firm believes that a diverse workforce enhances its ability to deliver the best service and fosters a positive working environment.

Application Process

If you are a motivated Residential Admin Assistant looking to advance your career with a reputable organisation in Nottingham, we would love to hear from you. Please apply now for immediate consideration.