Job Title: Quality Control Manager

Location: Redditch
Department: Quality Control
Contract: Permanent

About the Role:

Are you a proactive, detail-oriented leader with a passion for quality and continuous improvement? An exciting opportunity has emerged for a Quality Control Manager to join our Technical Department. In this pivotal role, you'll work alongside the Technical Manager to coordinate and enhance Quality Control functions, ensuring our products meet the highest standards.

We're looking for someone who thrives on problem-solving, process improvement, and guiding a team to success.

Key Responsibilities:

Coordinate and Lead: Support the Technical Manager by overseeing and driving Quality Control functions within the team.

Process Improvement: Continuously assess QC processes, identifying and implementing improvements.

Problem Solving: Troubleshoot QC issues, escalating faults when necessary to ensure swift resolutions.

Team Support: Provide leadership and guidance to team members, ensuring workloads are manageable, and deadlines are met.

Compliance: Ensure adherence to company policies and quality standards.

Reporting: Maintain accurate quality databases, reports, and documentation.

New Product Development (NPD): Oversee first-stage and final inspections of NPD.

Audits: Conduct product audits, liaise with our China office for factory audits, and raise corrective actions when needed.

Customer & Supplier Relations: Support customer and supplier visits, ensuring excellent communication and prompt issue resolution.

Collaboration: Work closely with Product Development, UK Sales teams, and Area Sales Managers to support quality-related matters.

Travel: Be available to travel to Europe and the Far East when required.

Skills and Experience:

Essential:

Strong communication and leadership skills

Proven problem-solving capabilities

Background in Engineering and Technical services

Electrical qualifications

Experience in Quality Engineering

Familiarity with BS/BS EN Standards

Proficient in PC systems and reporting tools

Ability to work under pressure and manage multiple priorities

Positive, flexible, and enthusiastic attitude

Strong organizational skills and structured working style

Team player with the ability to work independently

Self-starter with a proactive mindset

Desirable:

Clean driving license

Experience working with Far East suppliers

Good interpersonal and presentation skills

Join us and be part of a forward-thinking, quality-driven team where your skills and ideas will make a real impact. If you're ready to take on this exciting challenge, apply today