Role: Administrative Assistant
Salary: £22,308 per annum
Hours: 37.5 hours per week
Starting: ASAP
Contract: Permanent
Location: Dingwall - Office-based for initial 6 months training, then hybrid working

Duties:

Work within the Appeals Team to respond to written appeals for private parking charge notices.
Analyse case-by-case data and collate relevant written responses.
Operate a customer service phone line to provide advice on how to appeal.
Prioritise tasks, work independently, and manage a busy workload.
Perform to KPI standards.
Ensure accuracy and attention to detail in all communications.
Utilize computer skills to complete daily tasks.

Requirements:

Excellent written and verbal communication skills.
Self-motivation and ability to manage your own workload.
Strong problem-solving and decision-making abilities.
High level of accuracy and attention to detail.
Ability to work quickly and accurately under pressure.
Proficient in IT skills, particularly Outlook, Excel, and Word.

Apply today with your CV to join our client's team in Dingwall