As a Business Solutions Analyst, you will be pivotal in analysing business requirements and challenges, identifying root causes, and implementing effective strategies to enhance organisational processes, systems, and technologies.

What To Expect

Requirement Gathering and Analysis

• Work with business users and stakeholders to collect and document their needs and goals
• Hold workshops to understand current processes and systems
• Analyse business processes to find areas for improvement and automation
• Do feasibility studies and cost-benefit analyses to suggest the best solutions

Solution Design and Development

• Create detailed solution proposals with specifications and process diagrams
• Work with IT teams to turn business requirements into technical specifications
• Team up with developers to design and implement solutions
• Test solutions thoroughly to ensure they work reliably

Stakeholder Management and Communication

• Communicate clearly with stakeholders to manage expectations and gain their support
• Lead workshops and meetings to present findings and gather feedback
• Act as a bridge between business users and technical teams

Project Management and Implementation

• Help plan projects, including setting scope, timelines, and resource needs
• Coordinate with different teams to ensure smooth implementation
• Track project progress, identify risks, and suggest solution
• Provide support during and after implementation

Change Management and Training

• Assess the impact of solutions on business processes and users
• Develop and deliver training materials and sessions
• Offer ongoing support to ensure smooth transitions and user adoption

Continuous Improvement and Innovation

• Keep up with industry trends and best practices in business analysis
• Look for opportunities to improve processes and embrace digital transformation

What You Bring

Qualification

• Degree in Industrial Engineering

Experience and Skills

• Experience as a Business Solutions Analyst or similar role
• Strong analytical and problem-solving skills
• Good communication and interpersonal skills
• Knowledge of business analysis methods and tools
• Experience in requirements gathering and solution design
• Understanding of software development and project management
• Ability to adapt and manage multiple projects
• Knowledge of business practices and regulations