• Annual Salary: £27,000 OTE
• Location: Ipswich
• Job Type: Full-time, Permanent

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• Ensure timely collection of debt on designated client accounts within the company.
• Take control of designated customer accounts as directed by the Credit Control Manager.
• Proactively ensure timely collection of debt in line with credit terms through telephone, letters, and email chasing.
• Manually upload invoices to client systems where required to expedite payment.
• Report any potential problem accounts or bad debt to the Credit Control Manager promptly.
• Hold regular debt review meetings with key clients.
• Maintain accurate records of communication with customers and the status of debt.
• Resolve invoice issues in a timely manner, liaising with clients, sales, and other departments as required.
• Allocate credit notes or unallocated payments on the ledger as required.
• Issue dunning letters and statements in line with the company credit control process.
• Work to achieve set personal and group targets in relation to cash collections, aged debt, and debtor days.
• Perform any other ad hoc tasks as required by the business.

• Relevant Credit Control experience is desirable but not essential.
• Proactive and enthusiastic approach with good team working and communication skills.
• Good organisational skills and self-motivated.
• Able to work to deadlines and flexible where required by the business.
• Experience of Microsoft applications such as Outlook, Word, PowerPoint, and Excel.
• Experience of Sage Intacct or similar applications is desirable but not essential.

• Casual dress code.
• Company events.
• Company pension scheme.
• Free and on-site parking.
• Referral programme.