Job Title: Account Manager

Location: Wolverhampton
Salary: Up to £30,000 per annum
Hours: Monday to Friday, 8:00 AM - 4:30 PM

Company Overview

Join a reputable and well-established company in Wolverhampton, specializing in the manufacturing of high-performance grade bolting. As a manufacturer, stockholder, and distributor, we supply a wide variety of sectors, delivering exceptional products tailored to meet the diverse needs of our clients. With a commitment to quality and customer satisfaction, we pride ourselves on maintaining long-standing relationships with our valued customers.

Role Summary

We are seeking a dedicated and customer-focused Account Manager to manage and nurture existing client relationships. This is a sales role focused on handling inbound and outbound enquiries, ensuring client satisfaction, and developing accounts further. No cold-calling or new business development is required.

Key Responsibilities

* Account Management: Act as the primary point of contact for assigned accounts, maintaining strong client relationships.

* Order Processing: Handle inbound enquiries efficiently, providing timely and accurate information about products, pricing, and delivery timelines.

* Client Development: Identify opportunities to upsell and expand the range of services provided to existing customers.

* Outbound Engagement: Proactively engage with customers to ensure their needs are met and address any potential issues.

* Sales Administration: Maintain accurate records of client interactions, orders, and communications within the CRM system.

* Sector Collaboration: Support clients across various sectors by understanding their specific needs and offering tailored solutions.

* Cross-Functional Coordination: Work closely with the manufacturing, stockholding, and distribution teams to ensure seamless service delivery.

Required Skills and Experience

* Proven experience in account management or a similar customer-facing role, ideally within the manufacturing or industrial sector.

* Strong interpersonal and communication skills, both written and verbal.

* Ability to manage multiple accounts and prioritize effectively.

* Familiarity with sales processes and CRM software is advantageous.

* Detail-oriented with excellent organizational skills.

Please click to apply or call the team on (phone number removed)