Job description
About the role
Are you a great team leader with exceptional people skills? Are you ready for a new challenge?
Our Client is currently recruiting for a Workshop Controller. This is an opportunity to work with a volume brand at a very exciting time.
This role would ideally suit someone already working as a Workshop Manager or Workshop Controller but an experianced Master tech ortimeserved diag tech would also be considered.
The successful candidate will have to:
* Ensure service and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction.
* Ensure efficient use of materials, equipment and labour resources.
* Build strong relationships with the brand and have a strong understanding of warranty processes.
* Actively coach and support the service team to develop individual competencies.
* Develop training plans for all technical personnel, and play an active role with development.
* Ensure Health and Safety procedures are observed and maintained at all times.
* Ensure efficient progression of work through the workshop.
* To identify key processes and work on improving workshop flow and streamline the customer journey.
Working with the senior team and reporting directly with the service manager you will be responsible for the continued success of the workshop and developing the team to a level that is second to non.
If this sounds like the opportunity for you please apply with a copy of your CV and we will be in touch soon