Director of Sales & Membership (B2C)

Permanent

£70,000pa - £85,000pa

London - Hybrid (3 days min on site).

Reimagining Veterinary Care - Join the leading disruptor in vet tech!

Our client are transforming pet care with an innovative membership model, making veterinary visits seamless and enjoyable for pets and their parents. Their vision is built on personal service, inviting spaces, innovative technology, and plenty of treats for both pets and their owners.

At the heart of their mission is restoring joy to the veterinary profession, aiming + to create healthier pets and happier veterinary professionals.

We are seeking an experienced and dynamic Director of Sales and Membership (B2C) to lead on growth in member recruitment, activation, and retention across an expanding network of clinics.

What will you be responsible for?

• Develop and execute a comprehensive B2C sales and membership strategy.
• Oversee and optimize face-to-face and telesales channels.
• Design and implement activation and retention strategies.
• Lead, mentor, and motivate sales and membership teams.
• Drive community engagement initiatives.
• Deliver performance reports and use data-driven insights.
• Evaluate and implement marketing technology.

Who are you?

• Proven success in senior sales or membership-focused roles.
• 10+ years in membership sales and management.
• Strong leadership and team-building experience.
• Proficiency in CRM systems and sales analytics tools.
• Passion for creating exceptional member experiences.

What can we offer you?

• Uncapped incentive plan.
• Hybrid working with a dog-friendly office.
• A people-first culture valuing collaboration and growth.
• 25 days of annual leave, plus birthday off after one year.
• Salary Sacrifice Pension Scheme provided by Nest.
• Work with a world-class team and enjoy regular social events.
• Join a secure, well-funded, and rapidly growing business.

Apply today to find out more!