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Date Added: Thu 20/06/2024

Production Quality Control Manager

5 Dial Ln, West Bromwich, B70, UK
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Company: 2 SISTERS FOOD GROUP

Salary: Competitive

Great opportunities to help feed the nation at a leading UK food manufacturing company.

Here at 2 Sisters Food Group, we are proud to be counted amongst the nation's key workers with our relentless work helping to feed Great Britain. We currently have exciting opportunities for the Production Quality Control Manager to join the team at site D.

The hours of work and shift patterns are: 08:00 – 17:00 or 07:30 - 16:30



As Production Quality Control Manager you will report to the Head of Operation and be responsible for supporting the production team. These will include:

  • Ensuring the health, safety, and well-being of the team
  • Identifying and proactively removing any potential health and safety risks
  • Reporting and conducting investigations in line with company policies
  • Controlling the product quality and standards required under contract and customer specifications by leading a team of Champions as they complete various roles and ensuring the smooth day-to-day service of the business and customers is maintained
  • Communicating team objectives and goals and ensuring the Champions team completes tasks to the agreed standards and specifications
  • Producing and delivering presentations directly to the end customer
  • Attending customer sites and premises and representing the business
  • Conducting and leading customer-quality panels
  • Conducting audits aligned to specifications to ensure compliance with contractual and business standards
  • Providing feedback to peer managers on concerns and benefits to identified standards and processing
  • Working with the Operational and Technical teams on specifications
  • Handling first-level HR responsibilities for the team, such as return to work, absence management, and performance management
  • Investing your time in coaching and developing the Champions and your fellow peers on what good looks like to ensure the highest standard of service is delivered across the required operational working hours
  • Ensuring that the skill set within the entire Champion team is maximized to cover every aspect of business requirements with contingency and upskilling for absences and holidays, optimizing service and efficiency
  • Working alongside operational and function teams, FLMs, engineers and technicians, liaising with contractors, and executing plans safely and efficiently
  • Proactively identifying solutions using insight, experience, as well as technical reports and audits to ensure that the customer expectations are met and operationally we keep moving forward.


If you’re fanatical about food, thrive under pressure and have the can-do spirit that’s created our success. Bring those qualities, with the following and you will have the recipe for success:

  • Excellent communication skills
  • Food Safety Lvl 4
  • IOSH Managing Safety
  • Internal Auditing
  • Root Cause Analysis
  • Understanding Microbiology
  • Problem-Solving
  • Dealing with conflict
  • Assertiveness
  • Flexibility
  • Ability to travel to customers on short notice
  • Ability to lead customer visits on-site
  • Intermediate to expert in Microsoft Office, Excel, Word and PowerPoint

Desirable

  • Degree in Food Science or other relatable doctorate
  • Retail and Fresh food poultry manufacturing experience


  • Free onsite parking
  • Exclusive 2 Sisters employee discount offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.
  • Fantastic development opportunities available for promotion and career development
  • Fast Track Progression and Development Opportunities
  • Employee of the Month and ‘My Bright Idea’ awards
  • Employee assistance programme.
  • Grocery Aid - employees access to counselling
  • Wellbeing support on site
  • Death in service benefit, optional - linked to pension.
Apply Now