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Date Added: Wed 25/09/2024

Internal Account Manager

Berkshire, RG8, UK
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Company: WOOP LTD

Job Type: Permanent, Full Time

Salary: £24000 - £28000/annum + commission + benefits

Are you ready to elevate your career in a thriving and inclusive environment? Our client, a fast-growing leader in the unified communications and collaboration solutions sector, is seeking a dedicated Internal Account Manager. This role offers the chance to join a dynamic team, driving growth and customer satisfaction within a key position in their organisation.**Key Responsibilities:**- **Sales Generation:** Achieve monthly sales targets through outbound calls, upselling, cross-selling, and nurturing key customer relationships.- **Account Management:** Oversee customer portfolios, ensuring retention and growth by processing orders, resolving issues, and delivering exceptional customer support.- **Relationship Building:** Maintain robust relationships with customers, ensuring satisfaction and identifying potential for growth within their accounts.- **Collaboration:** Support the external sales team, provide sales forecasts, and manage pipelines to enhance business development opportunities.- **Performance Monitoring:** Meet defined KPIs such as outbound call targets, service attachment rates, and dormant account reactivation.**Key Requirements:**- Proven experience in a customer-facing role, ideally in sales or account management within the technology or IT distribution sector.- Strong communication and relationship-building skills, with the ability to manage multiple customer accounts effectively.- Proficiency with CRM systems and order processing software.- Ability to work both independently and collaboratively within a team.- Knowledge or experience in the AV/UC distribution space would be highly desirable.**In Return, You Will Receive:**- A competitive salary and commission structure.- Excellent company benefits, including private medical insurance, gym membership discounts, and more.- A vibrant, collaborative working environment with a focus on personal and professional development.This role is perfect for someone with a passion for sales and customer relationship management, looking to advance their career in a leading company. Submit your CV now to explore this exciting role further and become part of a team that values diversity and inclusivity in all aspects of the business.Interested candidates are encouraged to apply promptly
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