We are looking for a Transaction Monitoring Officer to join the operations team in our client's Chester office. The main function of this role will be to monitor and negate transaction alerts, identify and report any suspicious activity, and alert the business of any suspected financial crime risks.

• Identify and investigate unusual transactions, behaviors, and activity to screen for potential money laundering/terrorist financing and report as appropriate.
• Conduct investigative research using appropriate tecuhniques and sources.
• Deliver meaningful data analysis and insights to drive process improvement.
• Maintain detailed records of all investigations and findings.
• Provide consistent detailed rationales for decisioning alerts.
• Ensure alerts are managed following defined procedures and meet standards for both quality and service level agreements.
• File unusual activity reports with the MLRO where necessary.
• Stay up to date with changes in regulations & legislation and industry best practices related to transaction monitoring and payment screening.
• Cross-skill in additional Financial Crime tasks in the wider team including onboarding screening.
• Effective communication skills, both written and verbal, and the ability to tailor communication to a variety of audiences.
• Understand the background of each complaint, do the required investigations with the provided tools, and respond appropriately.
• Work closely with internal and external stakeholders including compliance and IT.
• Undergo the required training and regulatory training, applying it in your role where necessary.
• Provide cover and assistance around the business as required which will include cross training on other tasks in the Specialist Team.
• Contribute to the development of a diverse and inclusive culture.

• Previous experience in financial services.
• Knowledge of the UK anti-money laundering and financial crime regulatory and legislative frameworks.
• A keen eye for detail, allowing you to identify potential risks to the bank and our customers.
• Reliable, honest and can contribute to create a thriving culture.

• Able to work in a fast-paced environment where change is embraced.
• Ability to work to tight deadlines.
• Technical skills, able to use a variety of systems.

The day-to-day responsibilities will include monitoring transactions, conducting investigations, maintaining records, staying updated with regulations, and collaborating with internal and external stakeholders.

• £27,000 p.a. (higher depending on experience)
• Working hours of Monday to Friday 9am to 5:30pm
• Initially office based and after probationary period you can choose to work from home one day per week
• 25 days holiday plus bank holidays, and the ability to buy or sell holidays.
• Holiday entitlement increases with length of service.
• Team parking available-- Lots of wellbeing perks and benefits such as Employee Assistance Programme
• Attractive Company pension
• Life insurance with added extras
• A brilliantly modern office to work in, in a central location.
• Opportunities for professional development
• Inclusive and diverse work culture

If you are interested in this role, please submit your CV.