Service Coordinator (Housing Management)

Stockton-on-Tees

£34,578 - £36,651 plus Essential Car User Allowance

12-month Temporary Contract

Full Time 35 hours per week

What are we looking for?

Our Supported Housing Services have a strong reputation across the sector due to the high quality of our accommodation, exceptional approach to collaboration and commitment to partnership working.

This is a brand-new role, working in partnership with Stockton Borough Council. We are looking for people who have a strong social purpose, are committed to making a difference and are passionate about providing the best possible services to our customers. In return we will invest in your development and support you to grow and learn.

The successful candidate will manage and deliver a service to alleviate homelessness across our portfolio of properties in line with our polices and procedures, service standards and contractual arrangements. Previous experience of manging an intensive housing management service is therefore essential along with experience of managing risks in complex cases and an understanding of homelessness and technical issues relating to housing.

You will ensure customers are living in a positive, comfortable, safe environment, assessing referral suitability and maximising income through effective arrears monitoring whilst helping customers to move on to long term accommodation.

You will be required to work flexibly and travel between properties as necessary.

Equality, Diversity, and Inclusion-Different Together

At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities.

We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who, has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.

We can provide all recruitment material in any format, this includes accepting written applications, as well as online. We will also make any reasonable adjustments necessary to help candidates participate in our recruitment processes.

Closing Date for Applications is Sunday 29th September 2024

Assessments / Interviews are scheduled to take place on Wednesday 9th October 2024