Customer Services Administrator

Cantello Tayler Recruitment are currently recruiting for a Temporary Customer Services Administrator to join our client based in Wooburn Green

The successful Customer Services Administrator will:

• Assist the production team, respond to client emails in a timely manner.
• Build customer quotes using kit lists, schedules and co-ordinating equipment availability.
• Support accounts with customer purchase orders and account queries.
• Liaise with internal departments on support requests, repairs and logistics.
• Raise and maintain purchase orders.
• Research/update the customer databases and asset management system.
• Forward incoming emails to the correct departments.
• Answer the office phone and help with customer and supplier queries.
• Prepare/send official company documents as required.
• Attend networking events, when required.
• Client outreach.

The successful Customer Services Administrator will have:

• Excellent verbal and written communication skills.
• Common sense and initiative, with the ability to work unsupervised under pressure.
• Ability to work to tight deadlines often whilst multitasking numerous accounts.
• People skills - must be able to build strong relationships and customer rapport.
• Conscientious with a positive can-do attitude.
• Strong organisational and time management skills.
• Computer literate - strong competency with the MS Office Suit - Outlook, Excel, Word.
• Apple OS with ability to learn new programs quickly.
• Previous experience of CMS tools would be beneficial.

If this Customer Services Administration role is of interest to you, please click apply or contact one of our consultants in our Egham office.