An exciting opportunity has arisen to join ZIGUP IT team as an experienced IAM Analyst, which provides first line IT support to end users across the business.Working out of our Darlington office, you will process requests to create, update, remove Active Directory accounts. Changing user permissions, providing access to file shares, applications and mailboxes all within an controlled and compliant framework are part of the day to day.

You will make personalised decisions and actions whilst maintaining a high standard of customer service throughout all interactions. Additionally, you will provide valuable support to our service desk functions and ad hoc duties when required.

Join ZIGUP as a IAM Analyst and enjoy some outstanding benefits …

Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …

Salary – Up to £26,000 per annum based on experience.Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday! Pension - Employer contributions of 5%Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance. Professional Development - We've partnered with Pluralsight to provide you with cutting-edge content created by industry experts. Gain Access to thousands of courses, skill tests, and learning paths to enhance your career. Motoring Benefits - Take advantage of exclusive Colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires. Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About You

• First and foremost, you will have experience within a similar role, or have transferrable skills to bring to the opportunity
• You will be a highly customer focused individual that demonstrates a full and active understanding of Governance policies and the importance of compliant User administration.
• You will have a methodical and structured approach to work with a strong eye for detail and precision whilst holding the ability to take a logical approach to fault finding and problem resolution.
• You will be able to engage and challenge across all levels to ensure the delivery of compliant user access administration
• You will project a positive, friendly and professional persona at all times whilst being able to work as part of a team, and to carry out duties using your own initiative.
• An individual who has a “Can Do” attitude and is results driven.

About Us

ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UKs leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance.

Our Purpose? Keeping customers moving, smarter.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.