Account Manager

G-Force Communications Ltd is a business communications specialist providing a range of products and services designed to save our customers time and money. Established in 2005, we have built up a nationwide customer base and are looking for an Account Manager to join our team and help grow the business.

The Role

As an Account Manager you will be responsible for providing first line customer support and maintaining a pro-active contact relationship with an established customer base to develop further sales opportunities and account development.

As an Account Manager at G-Force your responsibilities will include:

Scheduling pro-active calls to the customer base to review the account, advise of new features, provide training and promote our associated products and services
Post Sales Processing, including processing contracts and configuring devices
Handling customer service queries on your accounts
Generating sales opportunities with prospective customers and converting to appointments
Self-generating new leads
Following up on quotes and qualifying sales leads
Data profiling and updating records
Monitoring pipeline

Requirements

Essential:

Previous experience working in a B2B outbound role
Passionate with excellent rapport skills
Good organisational and planning skills
Self-motivated with the drive to be successful
Excellent verbal and written communication skills
Both a professional telephone manner, and comfortable being on the phone/conducting webinars for most of the day

Desirable:

Account Manager or outbound sales experience, within a business-to-business setting
Experience building and maintaining relationships with clients and suppliers

Although product knowledge and experience are desirable it is not essential as full training will be provided, however ability to absorb information quickly is imperative.

Full Time - Monday to Thursday between 9:00 - 17:30; Friday between 9:00 - 16:30

Salary is £25,000 with uncapped commission. 20 days holiday rising to 25 plus Bank Holidays

If you're interested in this Account Manager role, please click the apply button now