Our Business

The Globe is run by a local independent company, which prides itself on great customer service and team attitudes.

Personal Qualities for this Role

* Ability to focus on attention to detail.

* High standards of personal presentation.

* Confident and courteous.

* Able to motivate and encourage team.

* High standard of communication skills.

* Hardworking, committed and willing to develop business, team and self.

* Flexible in the approach to the business needs. (Tasks, hours and responsibilities)

Role and Responsibilities

Assisting the owners of the business in delivering a high level of customer service; maintain a professional & efficient business both front & back of house and deputizing for the owners in their absence. Duties will include:

* To manage the day to day running of the business, maintaining a high levels of retail standards and customers service.

* To support business owners in delivering business aims and objectives.

* To manage the team in delivering an excellent product at all times.

* To ensure that the business complies with legislative compliance issues, such as health & safety, food hygiene etc.

* To handle customer enquiries and demonstrate positive problem solving.

* To complete the closedown of the business with due regard for security and safety.

* To accurately complete receipt of deliveries.

* To maintain the security of all stock, cash and customer belongings while on the premises.

* To attend training reviews, appraisals and team meetings as required by the Owners.

* To perform supporting tasks as required by the Owners.

Qualifications and Education Requirements

* Good Literacy/Numeracy skills.

* Computer Literate

* Current Food Hygiene level 2 (can be provided via e-learning but must be completed prior to a start date being agreed).

Preferred Skills

Preference will be given to candidates who have:

* Health & Safety

* First Aid Certificate.

Additional Notes

* Uniform - the uniform is a polo shirt with logo (provided) and black trousers/ skirt (not provided). Cut-offs; cargos; distressed or ripped jeans are not allowed. The uniform is expected to be clean and ironed.

* The use of mobile phones at work is restricted to breaks except in cases of emergency.

* Bar staff are allowed to use the bar as a customer when not on duty, however:

* They must not serve themselves drinks

* They must not be seen to be intoxicated whilst on the premises

* They must not be in uniform

* Other additional house rules will be provided on a separate document