We are looking for an experienced, enthusiastic and well-motivated individual to join our team. The successful applicant must have excellent customer service and administrative skills, a good telephone manner, and should be enthusiastic and well-motivated, together with the ability to interact with staff, tenants, visitors and contractors.

Requirements

• To be able to work on your own initiative and without direct supervision

• To have an ability to work effectively as part of a team

• To have prioritising and organisational skills

• To be able to recognise and meet deadlines

Responsibilities

* Providing customer services and proactively generating business

* Supervision of reception staff and reception service

* Managing IT support for users of the telephone system

* Microsoft Office skills with excel proficiency

* Following routine building procedures and policies i.e. weekly fire alarm tests, fire and emergency lighting checks, twice yearly fire evacuations, issuing access cards

* First aid/ Fire Marshall, Health and Safety Certificate or willing to train

* Provide administrative support for new and renewing leases and licenses, ensuring administrative processes comply with financial procedures

* Update and maintain tenancy schedules for all commercial property. Ensure correct information is shown for the raising of monthly rent invoices and direct debit collections; copy schedule to Management Accountant and Centre Managers.

* Maintain weekly logs for Heads of Terms, leases/licence, Approval requests sent to university, approval of lease/licence returned, log notification to solicitor, Centre Managers and The Universities Group Finance Director.

* Financial Administration, using the SAP financial package to include inputting invoices and producing and processing purchase orders. Gather information to correctly invoice tenants on services provided through business services.

The role comes with generous holidays, benefits and pension scheme