Sales Administrator

NG16, Eastwood

£24,000 per annum

Full Time, Permanent - 9.00am - 5.30pm

As a Customer Service Administrator, you will be responsible for ensuring smooth communication with customers, efficient order processing and effective coordination of projects from inception to delivery.

Responsibilities:

• Professionally handle incoming calls and transfer them to the appropriate departments.
• Process orders efficiently and accurately, ensuring timely delivery.
• Prepare and provide quotations to customers, and diligently follow up on quotes and ongoing projects.
• Record project details accurately in the CRM system
• Liaise with manufacturers to obtain quotes
• Maintain proactive communication with customers to provide updates and gather feedback throughout the project lifecycle.

Requirements:

• Prior experience in a similar role is essential
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both verbal and written, to effectively interact with customers and internal stakeholders.
• SAP experience would be ideal.