The Opportunity:

My client working within the education sector are currently looking for an IT Technician to cover the Dorset/South Wiltshire area where you will be part of a wider IT team supporting users across the businesses within the group with general IT problems from a software and hardware perspective.

You will be required to communicate with both literate and non IT literate users, with my client looking for candidates who have ideally worked on a Service Desk previously in a fast-paced environment.

You must hold a full driving license as you will be required to travel to other sites from time to time.

Skills and Experience:

• Experienced with maintaining and repairing endpoint hardware, whilst maintaining and repairing server hardware
• Experience with Microsoft Windows 10/11/Server 2016, along with experience working with Office 365, Azure AD and other cloud services
• Relevant A-Level, NVQ or Apprenticeship within IT people management experience
• System administration experience -Mainly with windows
• Good understanding of basic networking principles
• Respond to and complete tasks as allocated via the IT helpdesk Support and the day-to-day operations of my clients group
• Ensure the effective maintenance and management of IT hardware, software and processes
• Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance
• Ensure IT asset management is kept up to date with in-life changes
• Experience of providing IT support within an educational, corporate or charity setting is very desirable
• Driving license is essential

Please call John Noonan here at ISR to learn more about our client and their opportunities supporting local educational institutions across Wiltshire to learn more