Job Title: Recoveries Case Handler

Location: Chester

Remuneration: £24,000 - £26,000 per year + Monthly commission opportunity

Contract Details: Temp to Perm / Full Time

Are you looking for an exciting opportunity to join a growing team in the recoveries department of a large corporate group? Our client, based in Chester, is seeking a dynamic and detail-oriented Recoveries Case Handler to join their friendly and dynamic team.

In this role, you will be responsible for undertaking direct branch case reviews, administrative work, as well as optimising the income recovery and developing indirect and direct debt cases. As a key member of the team, your responsibilities will include:

• Managing new cases from inception to completion
• Handling your own case load efficiently
• Maintaining day-to-day knowledge of cases within the department
• Producing template and free format letters
• Driving the recovery of debt income on cases
• Providing regular case progress updates to the Management team
• Seeking legal guidance from in-house solicitors, as required

To excel in this role, the ideal candidate should possess:

• A strong work ethic
• Meticulous attention to detail
• An interest in investigating cases and problem-solving
• Excellent letter writing and communication skills
• Strong negotiation and listening skills
• A confident and professional telephone manner
• The ability to think outside the box and a self-learning attitude
• Previous experience within a Recoveries/Collections environment is preferred

If you are ready to take the next step in your career and join a dynamic and growing team, apply now! We look forward to hearing from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.