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Date Added: Fri 06/09/2024

Customer Success Consultant

London, SW19, UK
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Company: FLIGHT CENTRE TRAVEL GROUP

Job Type: Permanent

Salary: £34000 - £41000 per annum

About Corporate Traveller

At Corporate Traveller, were on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (dont worry, youll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in?

About You

As a CT CSC youll provide crucial support for our largest subsection of clients. You will need to demonstrate innovation and expertise to support these clients both with strategic reviews and ad hoc requests. Based on the volume of clients that will fall under the CSC remit, time management skills are key as well as the ability to multi-task across a number of projects simultaneously. The key objectives of this role are to improve retention, mitigate risk, and stimulate growth across our unmanaged clients. Our CSCs will demonstrate the ability to win over clients with their strategy, insights, and analysis, whilst showcasing industry best practice, supporting their travel programme, and ensuring they are CT advocates.

Qualifications

  • Two years CT/FCTG Experience
  • Track record of success with clients#
  • Strong understanding of CT commercial objectives

What's in it for you

  • Generous remuneration structure and a highly competitive salary.
  • Flexible/hybrid working model - a mix of remote and office work.
  • Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
  • Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
  • Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
  • Active Hour - an hour set aside each week to spend on your well-being.
  • Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
  • Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

Apply Now