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Senior Sales Officer

Salary: £33,500.00 - £37500 per annum with an annual performance bonus plus Veolia benefits and pension

Hours: Monday to Friday, 40 hours per week

Location: London Borough of Camden

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave
  
• Access to our company pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• Provide direct account management for customers worth over £20k within the portfolio, building strong relationships to enable security and growth of these contracts.
  
• Regular customer meetings, training, innovation projects, reporting and sustainability road maps.
  
• Pro-actively engage existing customers through phone calls and door knocking to find service increases.
  
• Meet monthly targets and KPIs set by the Sales Manager for financial increases and customer contact times.
  
• Manage all existing customer contracts (3,500 customers, value of £7m) and relationships to increase revenue and reduce
  
• attrition.
  
• Complete contractual changes and revenue increases for existing customers across the whole Borough of Camden.
  
• Communicate effectively with internal teams (customer service and operations) to ensure service changes are mobilised
  
• quickly and effectively.
  
• Deliver waste awareness training to customers, host facility tours and undertake waste audits.
  
• Establish customer improvement plans to increase recycling rates and grow revenue.
  
• Build relationships with key stakeholders, within the London Borough of Camden, such as Business Improvement Districts
  

What we're looking for;

• Sales and account management experience
  
• Municipal waste industry knowledge - desirable
  
• Local knowledge of the London Borough of Camden
  
• Use of sales platforms, e.g. Salesforce
  

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.