Responsibilities

* Assist the Team Leader and Sea Freight Manager in the execution of their duties.

* Complete all Import, Export and Cross Trade activities correctly and on time ensuring the Customs declaration forms are completed correctly

* Immediately report any errors to the customs declaration forms to line manager and customs claims

* Correctly complete all customs import declaration forms

* Ensure all operational activities and invoicing are completed on time

* Complete ad-hoc and spot checks on a weekly basis to check all is in order and all documents required

* Maintain and utilise the operational system at all times

* Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs

* Maintain regular communication with clients, reporting new sales leads and handover of shipments to manager

* Assist in the creation and maintenance of SOPs for the department

* Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manage

* Follow up late customer payments in conjunction with credit control

* Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format

* Implement and improve new efficiencies in customer workflow in conjunction with line manager

* Before release, ensure all goods under Alpi's Deferment account are approved for delivery via accounts and/or line manager

* Ensure all reports are generated by given deadlines and handed to line manager

* Accurately complete all invoicing for exports and clients

* Procurement of Ocean Freight rates from the shipping line and co loaders on a monthly basis

* Complete Deviation forms in line with GDP compliance.

* Provide holiday and sickness cover as required

Experience required

* Working experience of Exports

* Working knowledge of the CDS system both Imports and Exports

* Proficient with Microsoft packages especially Ms Excel and other Ms packages

* Must be able to prioritise and organise own workload with attention to detail

* Able to work independently and as part of a team

* Must be flexible with their working hours - occasional weekend work based on volume