A Russell Group University in London is looking for a Senior CRM Officer to join the team for 3 months from July. This position requires a strong understanding of CRM systems, data analysis and conversion, ideally within a higher education setting.

Client Details

Our client is a Russell Group University in London with a large marketing, student recruitment, communications and digital function.

The team are in the London office 2-3 days a week.

Description

• Lead on the coordination of CRM activities to deliver student recruitment activities, data cleansing and governance.
• Support the execution of conversion plans using CRM across University wide activities.
• Use your expert knowledge of CRM to advise colleagues across the team and University on how to optimise activities for the benefit of student recruitmemt and conversion.
• Plan, implement and report on CRM activities.
• Lead the coordination of own projcts within CRM to support student recruitment goals.
• Lead in the coordination of impact reports for student recruitment activities.

Profile

• Experience of using CRM software or marketing databases including setting up communications plans, providing training and support for users, troubleshooting, producing data and reports.
• Excellent IT and digital marketing skills.
• Project management of conversion projects including email marketing.
• Excellent presentation and customer service skills.
• Able to work effectively independently and as part of a team.
• Excellent organisational skills with the ability to manage multiple projects with strict deadlines.

Job Offer

• 3 month contract to start ASAP.
• Day rate contract PAYE or Umbrella.
• Hybrid working.
• Fast moving process.

We can only consider applications from professionals who hold full rights to work in the UK.