Radiology Administrative Assistant

Location: Winfield Hospital, Gloucester

Hours: 22.5 hours per week, Part-time

Salary - Depending on experience + Benefits

Summary:

Winfield Hospital is one of Gloucestershire's leading private hospitals, located on the outskirts of the City of Gloucester. It is situated off the Northern Ring Road with excellent road and rail links. The hospital opened in 1992 and currently has 39 beds including thirty four single rooms all with en-suite facilities.

The role:

We have a great new opportunity for an experienced enthusiastic and highly motivated Radiology Administrative Assistant to join our team at Winfield Hospital, based in Gloucester.

The successful candidate will assist a multi-disciplinary team to provide exemplary patient administration within the radiology department, providing an efficient bookings service and operating within set protocols in a post that is both interesting and varied. You should have the ability to work flexibly to meet the needs of the service, including covering for colleagues during absence and annual leave.

Duties include:

• Undertake general Receptionist duties e.g. answering the phone, liaising with patients and other hospital staff
• Ability to use Microsoft package
• Understanding of using e-mail systems

• Register and book patients onto hospital RIS and Maxims computer system
• Use of ERS to accept and process referrals
• Verify patient insurance details and update on hospital system where required
• Deal with patients accounts with reference to daily billing and provision of correct codes
• Investigate issues around billing and rectify in liaison with Finance department
• Deal with patient account enquiries
• Maintains systems in orderly manner
• Develops new systems if required in liaison with Radiology Manager

Skills/ Attributes:

• Good standard of Education GCSE Maths and English (or equivalent)
• Demonstration of good verbal interaction with customers face to face and by phone
• Ability to work single handedly in a fast paced environment
• Computer literate
• Uses initiative to prioritise and multi task effectively
• Effective working with people at all levels
• Strong interpersonal skills

Benefits:

• 25 Days Leave + Bank Holidays (prorated)
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.

We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

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