Pinpoint Resourcing are working with a fantastic Propetry Company to source an experienced Credit Controller to join their team on a permanent basis.

The ideal candidate will have experience of meeting tight deadlines, working in a fast paced ever changing environment as well as being very flexible to cover tasks outside of the normal job specification being part of a small, growing team.

We require someone with:

• Comprehensive knowledge and experience of best practice in management of income recovery, debt counselling & debt collection.
• Experience of corresponding with County Courts, solicitors and advice agencies and presenting possession cases in court and attending evictions as necessary.
• Knowledge of Social housing issues.
• Awareness of legislation (including Leasehold if appropriate) governing the recovery of rent arrears, housing benefit, welfare benefits, Data Protection Act relevant to rent recovery and debt counselling.
• Demonstrable experience working in a customer service environment.
• Knowledge and understanding of Welfare Reform including Bedroom Tax, Universal Credit and Benefit Cap and its impact on the residents.
• Demonstrable experience working in income recovery.
• Managing different tenures and confidence to take the appropriate action.
• Good Time management: able to prioritise workloads and manage multiple tasks.
• Good numeracy and literary skills appropriate to the requirements of the job role.
• Excellent communication and interpersonal skills.
• Effective negotiating skills.
• Proven ability to enforce tenancy and management terms and conditions.
• Demonstrates patience and good listening skills

Salary: £36000

• competitive salary
• a defined contribution Pensions Scheme (employer match up to 8%)
• competitive annual leave entitlement
• 5 x annual salary life assurance cover
• Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan)
• employee assistance programme
• excellent learning & development opportunities
• staff discount scheme
• a modern office and facilities

If you are interested in this role, please apply today!

Due to the anticipated high volume of applications for this advertisement, it is with regret that we may only be able to contact those applicants successful in being shortlisted. However, your application for this or any further roles, may mean that we are able to contact you when additional vacancies become available. Should you not want this to be the case, please feel free to contact us directly to ensure we are aware of your wishes.

Pinpoint Resourcing Ltd is an employment agency and employment business.