Are you an experienced team leader looking for a new challenge? Essential Recruitment is working in partnership with a client that specialises in helping to reduce issues for their clients with import/export transactions. This role is ideal for someone seeking career advancement and who has a strategic, solutions-oriented leadership style.

Responsibilities:

* Oversee and analyse daily operational data, ensuring accurate and timely reporting to the Head of Department.

* Strategically manage team schedules, reviewing, authorising, and optimizing holiday requests for efficient workforce planning.

* Monitor and evaluate employee attendance, proactively identifying and addressing patterns of absence while implementing performance-improving solutions.

* Attain a deep understanding of all team roles to effectively optimize workflow and delegate tasks to enhance productivity.

* Proactively support team members during peak demand periods by reallocating resources and streamlining processes.

* Drive professional development by implementing structured training programs and mentoring team members for skill advancement.

* Conduct performance evaluations, providing constructive feedback and formulating development plans to enhance job proficiency.

* Foster cross-functional collaboration across departments to drive operational excellence and customer satisfaction.

* Implement process improvements and align operational strategies with broader business objectives in collaboration with management.

* Ensure strict adherence to corporate policies and compliance regulations, swiftly addressing and escalating any violations as necessary.

Requirements:

* Strong leadership and interpersonal skills for effective stakeholder engagement and cross-team collaboration.

* Proven ability to make strategic decisions swiftly and confidently, aligning with company policies and long-term objectives.

* Exceptional attention to detail with the ability to analyse and interpret complex data.

* Extensive experience or knowledge in customs, logistics, or international trade processes is highly advantageous.

* Advanced proficiency in Office 365 and business management software.

* Expertise in compiling and presenting detailed operational reports.

* Ability to uphold and enforce company policies, driving a culture of accountability and compliance.

Shifts:

Hours: 8-hour shifts, with weekend availability required 1 in every 3 weekends.

Essential Recruitment are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role