Our client are a Test Consultancy based in Reading.

We are currently recruiting a Defect Manager on an initial 3 month contract, with potential to extend.

Specific Responsibilities

Lead the defect management of various test phases of the programme working with the Programme Test Manager and Test Leads

• Collaborate with cross-functional teams (development, testing, business analysts) to identify defects during various stages of product development.
• Work closely with developers and testers to reproduce defects, analyze root causes, and propose effective solutions.
• Collaborate with business units to understand specific requirements related to mortgages and loans.
• Develop and implement defect prevention strategies to improve overall product quality.
• Define and refine the defect management process, securing the relevant approvals
• Triage defects, assign to the appropriate action owner and accelerate progress
• Responsible for ensuring defects are tracked and monitored regularly
• Communicate any risks and issues to the stakeholders regularly
• Produce regular progress reports against defects KPIs and making recommendations to the Test Manager and Programme Leads
• See defects through to closure, ensuring that each issue is thoroughly addressed and resolved.
• Navigate ambiguity effectively by making informed decisions even when faced with incomplete information.
• Conduct root cause analysis and produce reports; implement mitigating actions to prevent reoccurrence.

Essential Skills & Requirements

• Banking Experience, within mortgages and loansFive years+ experience in managing defects
• Experience of managing functional, non-functional, and business acceptance defects

• Experience of identifying cross-priorities between defects from various test phases

• Experience of working in V-model and agile methodologies

• Knowledge/experience of using defect management tools such as JIRA, TFS, Azure Devops; Devops experience is an added advantage.

• Experience on defining and implementing defect management strategies, including defining

severity and priority levels

• Ability to multi-task and handle numerous projects and tasks concurrently

• Excellent communication and presentation skills, able to present complex ideas in simple terms

customised to target audience

• Strong attention to detail